March 26, 2020

An update to our patients regarding COVID 19

Click on the below link to see the video


The doors at Nundah Village Dental currently remain open under very strict restrictions.

It is important to note that for 3 weeks we have been screening all patients and staff prior to the entry to our practice to ensure we can continue to provide treatment in a safe environment this has included a temperature check.

The Australian Dental Association has enforced operation under level 3 restrictions.

You can currently only seek an emergency appointment that meet the criteria from the ADA and receive emergency treatment to manage your pain.

These restrictions also mean:
 no treatment for pregnant women
no treatment for people over 70 years of age
 no treatment for people with existing health conditions
 no treatment for anyone who fails the COVID 19 screening and temperature test

If you have an existing booking with us our team we will be in contact with you to discuss what this means for you.

We are unsure of when these restrictions will be lifted but we will be here during these uncertain times and will keep you up to date with any information that is made available to us.

When you arrive for your emergency appointment

🛑 Where possible you must come alone
🛑 You will be asked to remain outside the practice
🛑 A staff member will check you in through the COVID19 screening questions, hand sanitisation and temperature check
🛑You will only enter the practice if this screening is a pass staff will give direction for any failed screening and options where you can seek treatment
🛑 We ask that you bring as little as possible to your appointment your hands must be able to be washed and then touch nothing. If items can not fit in your pockets they must be able to fit into a zip lock bag that you can tuck under your arm.
🛑If you pass the screening you will be escorted by our staff to a hand washing basin you must wash your hands as per the directions from the World Health Organization Under staff supervision
🛑You will then move directly to the treatment room. Where our staff will be wearing full PPE.
🛑 You will be given a pre operative mouth rinse and emergency treatment will be completed under a rubber dam where required
🛑once treatment has been completed payment will be made via EFTPOS only.
 no cash no cheque
🛑Whilst in the practice you must practice social distancing where practical and adhere to any direction given to you by our team.

We will endeavour to be available to you for as long as is practically possible and safe for you and our staff. We are here for you and will talk through and reassure you of any concerns you may be having.

We can’t wait to see all of your smiles on the otherside of this roller coaster.

Take care, be safe and keep smiling Regards the team at Nundah Village Dental